Privacy Policy

Effective date: 1 January 2026

Great Relations and its affiliated entities (collectively referred to as “we”, “us”, or “our”) understand that your privacy is important to you.

Great Relations is operated by Hartkorn Communication Aps.
In this privacy policy the company is referred to as “Great Relations”, “we”, “us”, or “our”.

Hartkorn Communication Aps is the data controller responsible for the processing of personal data collected through our services and websites.

We are committed to respecting your privacy and protecting your personal data, which means any information that can identify you as an individual person.

This privacy policy (“Privacy Policy”) describes how we collect and process information about you in connection with our business activities, such as conferences, therapy, coaching, events and customer services, as well as through websites, applications and communication that contain a link to this privacy policy (collectively referred to as the “websites”).

Information We Collect

Hartkorn Communication Aps collects personal data in connection with its business activities, including the provision of certain customer services.

We may also collect personal data on certain areas of the websites when you:

subscribe to newsletters
register for conferences or events
participate in public user posting areas (such as message boards, discussion forums or surveys)

The personal data collected may vary and may include information that you provide, such as:

your full name
age and business/job
postal address
email address
CV
telephone number

When you visit our social media profiles (for example Facebook, Instagram and LinkedIn), Hartkorn Communication Aps may process the information you have made available through your social media settings, including reactions to our posts, sharing of our posts and any comments.

Automatically Collected Information

We may also automatically collect information about the devices you use to interact with our websites.

The information we collect automatically may include:

IP address
device identification
web browser information
browser data collected through cookies, web beacons, pixels, clear gifs and similar technologies (collectively referred to as “cookies and other tracking technologies”)

We may also automatically collect information about how you use the websites, such as what you search for and what pages you view.

The automatically collected information may be associated with a unique identifier and combined with other personal data that you have provided to us.

Legal Basis for Processing

The legal basis for processing your personal data includes:

your consent to our use of cookies pursuant to Article 6(1)(a) of the General Data Protection Regulation (GDPR)
your consent to communicate with our online staff
processing of special categories of personal data in accordance with Article 9(2)(a) GDPR where applicable
our legitimate interest in improving our website and ensuring that our marketing is as relevant as possible in accordance with Article 6(1)(f) GDPR

Information from Third Parties

Hartkorn Communication Aps may also collect personal data about you from third parties such as data brokers or aggregators in connection with its business activities.

This may include demographic, professional and other information that is publicly available online, including information that you choose to publish via social media platforms or other public forums.

We may combine such data with existing information that we hold about you or use the information independently for benchmarking and data analysis activities.

We will always seek to ensure that the third party has provided transparent information regarding the use of such data, including disclosure to third parties such as Hartkorn Communication Aps, in accordance with applicable law.

Use of Information

Hartkorn Communication Aps uses your personal data for the following purposes:

fulfilling your requests for information
processing registrations for conferences or events
delivering therapy, coaching or advisory services
personalising the content, you see on the websites
evaluating and improving our services
distributing newsletters or alerts
analysing website performance and functionality
complying with applicable laws and reporting obligations
enforcing agreements with Hartkorn Communication Aps
carrying out other purposes initiated or requested by you

In certain situations, the collection of personal data may be necessary for the operation of our websites or the provision of certain services.

We may combine and/or analyse personal data to evaluate and offer the content and services most relevant to you.

Personal data is retained only to the extent necessary to deliver our services, manage customer relationships or comply with legal and accounting obligations. Personal data is used solely for the purposes for which it was collected.

Cookies and Tracking Technologies

Hartkorn Communication Aps and its service providers may use first-party and third-party cookies to administer our websites and services and to collect analytics about how the websites are used.

We may also collect information about whether you open or click links in communications such as newsletters, research material or event invitations.

The information provided in this privacy policy regarding cookies also applies to similar tracking technologies.

Please refer to our Cookie Policy for more information.

Certain cookies require your consent under applicable data protection and cookie regulations. You may change or withdraw your consent at any time through our cookie settings.

Data Retention

Great Relations retains personal data only for as long as necessary to fulfil the purposes for which the information was collected or to comply with legal or accounting obligations.

As a general rule, personal data is stored for up to two years after the end of a customer relationship, unless longer retention is necessary in order to:

comply with applicable laws
fulfil accounting or documentation requirements
handle potential legal claims
conduct internal analysis or historical records

Information may also be deleted earlier upon request if we are no longer legally required to retain it.

Great Relations regularly reviews and deletes personal data that is no longer necessary for our operations.

Tracking Technologies

Our websites do not track your online activities over time across third-party websites or online services.

Therefore, we do not alter our data collection practices in response to “Do Not Track” signals from web browsers.

Disclosure of Personal Data

Personal data collected in connection with Hartkorn Communication Aps business activities and websites may from time to time be transferred to affiliated companies and their personnel across our global organisation, as well as to third-party service providers.

Websites may also be hosted by Hartkorn Communication Aps or third-party providers anywhere in the world.

Hartkorn Communication Aps will not knowingly disclose your personal data to third parties without your consent unless permitted by law.

We may disclose personal data where necessary:

to comply with applicable law or legal proceedings
to law enforcement authorities or government officials
to prevent physical harm or financial loss
to protect a person’s vital interests
to protect our property, services or legal rights
to prevent fraud
to support auditing, compliance and corporate governance functions
to comply with applicable laws

We may also transfer personal data in connection with a reorganisation, merger, sale or transfer of business assets.

Links to Third-Party Websites

Hartkorn Communication Aps may provide links to third-party websites as a service to our users. If you use these links, you will leave our websites. Such links do not constitute endorsement or sponsorship of the third party or its website. Use of third-party websites is subject to the privacy policies and terms of those websites.

Processing of Special Categories of Personal Data

In connection with therapy, coaching or counselling, Great Relations may process special categories of personal data, including information relating to emotional wellbeing, relationships or other personal matters that you choose to share during a session.

Such data is processed solely for the purpose of providing the requested service and only based on your explicit consent in accordance with applicable data protection legislation.

Access to such information is restricted to individuals who require the information to deliver the relevant service.

We strive to collect and process as little sensitive information as possible and only to the extent relevant to the specific session or service.

Confidentiality in Therapy and Coaching

Great Relations treats all information shared in connection with therapy, coaching and counselling with a high level of confidentiality.

Information shared during sessions is treated as confidential and used solely for the purpose of delivering the requested service.

We do not disclose information about clients to third parties without consent unless required by law or necessary to protect a person’s vital interests.

Access to such information is limited to individuals within Great Relations who require it to provide the relevant service.

Booking, Online Meetings and Data Processing via Third-Party Platforms

When you book a session, workshop or other service through our website, your information is processed through our website and booking system operated by Wix.

Information collected may include:

name
email address
telephone number
information you choose to include in the booking form
date and time of the booked session

Our booking system may be integrated with third-party services including:

Zoom for online sessions and video meetings
Microsoft Outlook for calendar management and meeting invitations
Whats App for correspondance

When you participate in an online session via Zoom, certain information such as your name, email address and technical connection data may be processed by Zoom in accordance with its own privacy policy.

These third-party providers may act as data processors or independent data controllers depending on the specific service.

Great Relations seeks to work only with providers that comply with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).

Where personal data is processed outside the EU/EEA, this takes place based on approved transfer mechanisms such as the EU Standard Contractual Clauses.

Online Sessions and Recording of Meetings

Sessions may take place online via video meeting services such as Zoom.

Great Relations records online sessions as a general rule. Recording will only take place after prior notice and with the explicit consent of all participants.

Where consent is provided, recordings may be used solely for the purpose of creating written notes or summaries from the session. In such cases, the recording may be processed through a transcription tool powered by artificial intelligence, such as Transkriptor.com, in order to generate a transcript or summary.

These notes may subsequently be shared with the participants after the session to support reflection and follow-up on the topics discussed.

Recordings used for transcription are not stored longer than necessary for the preparation of session notes and will be deleted once the transcription and notes have been completed.

Participants are also encouraged not to record or share content from sessions without the consent of all parties involved.

The transcription provider processes the recording solely for the purpose of generating transcripts on behalf of Great Relations.

Payment and Processing of Payment Information

Payments for services may be processed through third-party payment providers including:

Stripe
PayPal
Apple Pay
Bank transfer

If you choose to pay via Stripe, PayPal or Apple Pay, your payment information will be processed directly by the payment provider.

Great Relations does not receive or store full payment information such as credit card numbers or other sensitive payment data.

Payment providers may process information including:

name
email address
payment amount
payment method
transaction information

This information is used to process payments, prevent fraud and comply with legal requirements.

If you pay via bank transfer, the information you provide will be processed by your bank and our bank in accordance with financial regulations.

Security

Hartkorn Communication Aps has implemented generally accepted technological and operational security measures to protect personal data from loss, misuse, alteration or destruction.

Access to personal data is restricted to authorised personnel and service providers who are required to treat such information confidentially.

Despite these precautions, Hartkorn Communication Aps cannot guarantee that unauthorised persons will never gain access to personal data.

Your Rights

Where permitted by law, you may have the right to:

request access to personal data we hold about you
request correction of inaccurate data
request deletion of personal data
request restriction of processing
receive a copy of your personal data (data portability)
object to processing of your personal data
withdraw consent at any time

Requests can be sent to:
kontakt@greatrelations.dk

If you believe your personal data has been processed in violation of applicable law, you may file a complaint with the Danish Data Protection Agency (Datatilsynet).

Contact Information
If you have questions about our handling of personal data, you are welcome to contact us in confidence:

Hartkorn Communication Aps
Amaliegade 4, 3th
DK-1256 Copenhagen
Denmark

kontakt@greatrelations.dk

You can read more about data protection legislation here:
https://www.datatilsynet.dk/generelt-om-databeskyttelse/lovgivning/